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MDM (mobile device management) is a set of solutions and technologies for the centralized management of smartphones, tablets, laptops, and other mobile devices used for work purposes. MDM is applied to both corporate mobile devices and the personal devices of company employees with access to corporate data.

MDM history

The need for MDM arose as a result of the ever-growing use of mobile devices for work-related tasks. The first MDM solutions appeared back in the early 2000s. The prevalence of BlackBerry and iPhone smartphones subsequently gave rise to the trend of companies implementing bring your own device (BYOD) policies, under which employees are allowed to use personal devices at work. That made having centralized MDMs even more important, in turn accelerating the development of MDM technologies.

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MDM features

An MDM solution typically consists of a server part and a client part. The client part is installed directly on the device and interacts with the server side over a secure channel.

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Using an MDM solution, an administrator can do the following:

Install, update, and delete applications and certificates on remote mobile devices;
Restrict the use of third-party applications on devices;
Track device location;
Remotely configure devices in accordance with the company’s security policies;
Prohibit certain actions on devices, such as uploading documents to cloud storage;
Encrypt data on devices;
Remotely block devices;
Delete confidential data if a device is lost.

MDM tasks

Centralized MDM allows companies to:

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Equally and reliably protect all endpoints in a company, as well as use mobile devices to perform threat hunting;
Provide employees with secure access to corporate services and resources from anywhere;
Control the use of corporate data and manage access to insecure services and resources;
Remotely update devices OTA, and provide technical support to employees.

MDM cross-platforming

Most MDM solutions cater to the management of devices from different manufacturers, but some MDM systems focus on a limited set of devices. For example, Apple’s Configurator is suitable only for controlling smartphones running iOS, tablets with iPadOS, and smart TVs with tvOS.

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OPSEC (short for Operations Security) is the process of identifying and protecting critical information.

OPSEC principles were originally designed by the US military to prevent leakage of heterogeneous data chunks, which could give away a bigger piece of secret information when combined. Today, these principles are used both by infosec professionals to reduce the risk of confidential information being leaked and by cybercriminals to avoid detection.

Five steps of OPSEC

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Operations security is typically divided into five steps that must be iterated on a regular basis:

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Identification of critical information. Identify which information an adversary may be interested in and which information may do the most damage to the organization if leaked.
Analysis of threats. The team then predicts who may be interested in stealing the critical information identified in step one: cybercriminals, competitors, or even employees.
Analysis of vulnerabilities. In this next step, the list of previously identified threats is used for identifying vulnerabilities that may cause information leaks as a result of the threats being delivered on.
Assessment of risk. After identifying vulnerabilities, infosec professionals assess the probability of each of these causing leakage of critical information and how great the damage would be. The vulnerabilities are then ranked in order of severity based on that assessment. This helps with understanding which must be eliminated first.
Design and application of countermeasures. At this final step, the organization’s security officers design a plan for eliminating threats and mitigating data leakage risks. This may include installation of new infosec products, development of security policies, updating of employee manuals, and so forth. The measures thus planned are then implemented.